Content moderation guidelines you can adapt for your platform
A structure for moderation guidelines that two reviewers will apply the same way, with severity levels, examples and escalation triggers.
Read the guideContent moderation blog for trust and safety teams
Practical guides for the people who keep platforms safe: how to write a policy, size a team, split work between AI and people, and meet the rules that now apply to user content.
Pre moderation vs post moderation vs reactive moderation
When to review before publishing, when after, and when only on report, with a decision table by content type and user trust.
Read the guideHuman vs AI content moderation and where each one fails
What models do well, where people are irreplaceable, and how to set thresholds that split the work.
Read the guideHow to moderate a dating app
Profiles, photos, messages and romance scams, step by step.
Read the guideMarketplace fraud review checklist
The signals and checks that catch fraudulent listings, sellers and messages.
Read the guideDigital Services Act requirements for small platforms
Notice and action, statements of reasons, appeals and transparency, explained for teams without a legal department.
Read the guideHow to size a content moderation team
The moderators per shift math, with a worked calculation you can repeat with your own numbers.
Read the guideModerator wellbeing programs that actually work
What good wellbeing programs include, and what is only a poster on the wall.
Read the guideGet your moderation plan in two minutes
Tell us your platform type, content, volume, languages and SLA. The plan shows your team per shift, the AI and human split and a monthly estimate.
Get my moderation plan