Content queue
One queue for text, chat, images, video, profiles, listings and reports. Items are routed by language, content type and risk, with SLA timers on every item. Media opens blurred and in grayscale by default.
Moderation software for teams that review content every day
Moderators Platform is the content moderation platform our own moderators work in, offered to your team. One queue, your policy, AI scores on every item, and a record of every decision.
Queue 4
Profiles, Spanish
Reports, English
Listings, Portuguese
Lucía, 31
Madrid, joined today
Nurse, love the sea and salsa nights.
Not here much, write me on Telegram @lu_31
Policy
Romance scam pattern
Section 4.2 Moving users off the platform to ask for money
AI score
0.71
Audit log
09:40MD-48210 AI 0.55 → human review → Approved, reviewer 022
09:39MD-48209 AI 0.97 → removed under your threshold
09:38MD-48207 AI 0.71 → human review → Removed, reviewer 014
Works with your reviewers, our workforce, or both in the same queues.
Content moderation tools in one place
Everything a trust and safety team needs between "a user reported this" and "the decision is logged and explained".
Policy engine
Your rules per content type and market, with severity levels and actions: remove, restrict, warn, allow or escalate. Every decision cites a policy section and a version, so changes are traceable.
AI scoring
Every item gets scores per policy category. Upper and lower thresholds decide what closes automatically, what passes and what goes to a person. You set the thresholds per content type.
Case management
Reports about the same user, listing or conversation are grouped into one case with the full history: earlier decisions, notes, appeals and escalations.
Reviewer assignment
Items go to reviewers by language, specialty and training. Graphic queues are assigned only to reviewers who opted in, with exposure limits per shift.
Appeals workflow
Appeals go to a different reviewer than the first decision, with the original context attached. Outcomes and reasons can be sent to the user as a statement of reasons.
QA sampling
Automatic weekly samples per reviewer and per automatic rule. Agreement rates by policy category show where calibration is needed.
Productivity analytics
Time to decision, throughput by content type, backlog and SLA performance per queue, shift and reviewer.
Audit log
Who decided what, when, under which policy version and why. Exportable for app store reviews, legal requests and transparency reports.
API and webhooks
Send content in and receive decisions out in real time. See the content moderation API.
Trust and safety software for three ways of working
- Your own team only: the Platform replaces spreadsheets, inbox rules and admin panels.
- Our workforce only: you get the dashboard, the reports and the audit log while our moderators work the queues.
- Both together: your team keeps the sensitive cases, our team covers nights, weekends and extra languages.
Plans for every team size
Starter for one product and a small team, Growth for several products and languages, Scale for high volume and compliance. Yearly billing saves 50 percent.
| Plan | Monthly | Yearly, per month | Reviewer seats | Items a month through AI scoring |
|---|---|---|---|---|
| Starter | $199 | $99 | 3 | 100,000 |
| Growth | $599 | $299 | 15 | 1,000,000 |
| Scale | $1,499 | $749 | 50 | 5,000,000 |
Built for audits
Role based access, SSO with SAML on Scale, custom data retention, EU or US data residency and a data processing agreement. Read the security overview.
Get your moderation plan in two minutes
Tell us your platform type, content, volume, languages and SLA. The plan shows your team per shift, the AI and human split and a monthly estimate.
Get my moderation plan